Returns & Exchanges
Returns & Exchanges
At K•Y•L, we want you to feel confident with every purchase. Please read the following guidelines before placing your order.
Returns
We accept returns only for items that are received damaged, defective, or incorrect.
To request a return, please contact us within 48 hours of receiving your order and provide your order number along with clear photos/videos of the issue.
Exchanges
If you receive a damaged, defective, or incorrect item, we will arrange an exchange where applicable.
Items must be:
- Unworn and unused
- Unwashed
- Free from stains, damage, or alterations
- Returned with the original tags and packaging
Non-Returnable Items
Items that have been worn, washed, damaged after delivery, or altered by the customer are not eligible for return or exchange.
Important
Please check your size carefully before placing your order. If you are unsure about the correct size, refer to our Size Guide or contact us before purchasing.
For assistance with a return or exchange, please contact K•Y•L through our official contact channels.
K•Y•L — Wear Your Identity.